Subex boosts pro-active Fraud Management for O2

ROC implementation for fraud management results in immediate and effective fraud management for O2 Ireland

19 May 2010

Bangalore, INDIA - Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS), today announced that it has successfully completed the implementation of its ROC for fraud management at Irish service provider O2, a part of the Telefónica group.

O2 Ireland, headquartered in Dublin, is a leading provider of progressive communications solutions for subscribers in Ireland. O2’s existing operations required development in key areas of fraud management to address the needs of changing services and enhance protection against fraudulent activity. O2 chose Subex’s fraud management solution for its modular approach, which allowed O2 to select the functionality that met its immediate business needs with real-time detection capabilities. Post the implementation of Subex’s ROC for Fraud Management, O2 was immediately able to identify previously undetected fraudulent behavior, enabling it to move to more pro-active fraud management.  

“Implementing Subex’s ROC for fraud management has helped us identify specific fraud types, which has proved beneficial for us in pro-active fraud management. We look forward to a long and fruitful relationship with Subex,” said Denise Murphy, Fraud & Security Manager at O2.  

Sudeesh Yezhuvath, COO, Subex Ltd said, “The O2 deployment is another significant example of the efficiency and effectiveness of our fraud management solution. We look forward to working with O2 and helping them to continually improve their business efficiency.”

With the implementation of the fraud management solution, Subex will play an important role in helping O2 completely eradicate erstwhile problems with fraud prevention by detecting fraud real time, eliminating known frauds, reducing cycle times, augmenting internal controls, and through continuous fraud management process improvement.