News

Subex takes customer experience to a new high with Subex Live!

Subex customers network in Kuala Lumpur, Rome and over its private, on-line community at Subex Live!

14 September 2010

LONDON, UK - Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS) for communications service providers is hosting user conferences on 22nd and 23rd September 2010 in Kuala Lumpur and on 28th and 29th September in Rome.  There will be speakers from a number of the major wireless and wire line operators and the TM Forum.  For customers unable to travel, all major presentations will be made available via the internet through its private on-line community - Subex Live.

Subex Live! provides a brand new interface for Subex customers, giving them access to Subex in a manner unparalleled in the industry.  Subex Live! includes an Online Community and User Conferences, which provides direct access to Subex subject matter and domain experts, as well as its executive leadership. Besides receiving continuous support on all operational aspects, service providers now have access to and can influence Subex product roadmaps. Customers can also network with their industry peers who use the same Subex products. 

The conference will be hosted by Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd. who said, “I am delighted to welcome speakers and delegates from our telecommunications customers to the user conference and am particularly excited seeing the tremendous activity on Subex Live! on-line community.  Subex Live! is a great example of how highly Subex values its customers. We are taking ‘customer experience’ to the next level and the Subex Live! Online Community and the Subex Live! User Conferences are two more ways in which customers can interact with us and receive our unparalleled support.”

For more information about the Subex Live! brand of customer experience, Subex’s on-line community and user conferences, please visit http://www.subex.com/subexlive.html.

About Subex Limited
Subex Limited is a leading global provider of Operations and Business Support Systems (OSS/BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimization and Service Agility - thereby enabling them to better operational efficiency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC) – a centralized approach that sustains profitable growth and financial health through coordinated operational control. Subex's product portfolio powers the ROC and its best-in-class solutions enable new service creation, operational transformation, subscriber-centric fulfillment, provisioning automation, revenue assurance, cost management, data integrity management, fraud management and interconnect / inter-party settlement.

Subex's customers include 36 of the world's 72 biggest* telecommunications service providers. The company has more than 300 installations across 70 countries.

* Forbes’ Global 2000 list, 2009