Overview
Business agility and cost optimization are key to successfully navigating today’s dynamic business environment. Engaging with a partner who can execute processes and functions in a cost effective manner not only helps service providers optimize costs, but also minimize risk and concentrate limited resources on operating core business and customer centric processes. This engagement, termed Managed Services has thus evolved as an efficient model to support day-to-day operational as well as strategic business objectives
Subex Managed Services
Recognizing the strategic imperative of outsourcing in today’s environment, Subex offers a flexible and scalable Managed Services program that enables service providers to successfully meet the ever-changing business, technology and customer requirements. Subex Managed Services offering is designed to offer true competitive advantage by focusing on strategic, operational and cost benefits that address service providers’ current and future challenges and risks.
Subex Managed Services program is designed to add both strategic and tactical value to CSP’s operations and enable better customer experience while also enhancing their operational efficiency, service agility and profitability. With Subex at the helm of its operations, CSPs can redirect critical resources at core business functions generating more revenue and saving costs.
Subex Managed Services Portfolio
Subex understands that no two CSP requirements are alike and hence offers the flexibility to pick and choose services based on:
- Scope of Operations: Ranging from standard operations to large scale transformational programs
- BSS / OSS Domains: Drawing from Subex’s established expertise on various BSS / OSS domains
- On-Site Support: High caliber, experienced resources to ensure functional continuity and high resource efficiency
Subex Delivery Model: Managed Services Center of Excellence
The Center of Excellence leverages Subex’s global presence to incorporate an integrated off-shoring and best-shoring framework to deliver a managed services program. It enables a global consolidation and sharing of resources and best practices to deliver the maximum cost advantage to customers. The integrated framework also provides flexibility to retain critical domain and support skills at various global locations in order to give rapid and real-time response to customer requests.
