Overview

Small and medium telcos have business support system (BSS) needs very different from those of larger telcos. In the same vein, most BSS products are developed to address the needs of large telcos. They are loaded with a host of standard features, not all of which are relevant to smaller organizations, and necessitate a substantial investment in licenses and resources. Quite naturally, it is difficult to justify this investment in most small and medium organizations.

Typical challenges of small and medium telcos

• Upfront investment in BSS software is too costly to realize full ROI
• Product licenses
• Implementation service fees
• Dedicated infrastructure
• Domain expertise for operating complex systems is difficult to find and retain
• Pressure on managing with available human resources
• Standard software maintenance costs are too costly to realize full ROI
• Product and infrastructure upgrades and enhancements
• Limited bandwidth and time to engage with vendors during implementation or for support over the BSS product life
• Inadequate management attention to invest in what are generally perceived as non-core functions

Despite these challenges, there is still a clear need for Business Support Systems within the small and medium telcos. In fact, there is a greater need to manage their business efficiently owing to the smaller base and the resultant contribution to revenue, profit maximization and cost rationalization.

ROCcloud
Now a BSS service that fits the size and speed of your business
Subex is recognized as the leader in the business optimization space and has pioneered the concept of the ROC – the Revenue Operations Center – to enable profitable growth through coordinated operational control. The same ROC is delivered as a service to suit the needs of small and medium telcos in the form of ROCcloud.

Features

• On demand business support system (BSS)
• Ideally suited for small and medium telcos
• Monthly subscription based usage model
• Delivered over the web in a completely secure environment
• Shared infrastructure at various locations across the globe
• Pre-configured service with minimal customization needed and no implementation services required
• Currently available for fraud management; addressing all common fraud threats

Benefits

• Low cost - Minimal capital outlay, low subscription fees, no need for dedicated infrastructure
• Low maintenance - Minimal need for technical support from within the organization
• Minimal domain knowledge required - Intuitive user interface, in-built video tutorials and configuration wizards, Subex Subject Matter Expert support over Subex online community (Subex Live!)
• Minimal risk and low commitment

Delivery Model

To know more about ROCcloud please visit www.roccloud.com