Leading UAE operator completes implementation of Subex's ROC for fraud management

Subex to play a key role in helping the operator establish a fraud management Center of Excellence

5 July 2010

Bangalore, INDIA - Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS) for communications service providers, announced today that it has successfully completed the implementation of the ROC (Revenue Operations Center) for fraud management for a leading telecommunications service provider in the United Arab Emirates.

The operator, which is considered among the top 15 largest mobile network operators in the world, had earlier selected Subex for fraud management owing to its expertise in fraud analysis and prevention. Over the years, the service provider has built a modern telecom infrastructure offering both wireless and fixed-line services to customers. The ROC for fraud management from Subex played a pivotal role in establishing this infrastructure. It is also now being expanded to detect and manage newer fraud types which will enable the service provider to plug revenue leakages through early detection of fraud. The operator is also keen on setting up a Fraud Management Center of Excellence and Subex will aid this to a large extent.

”This operator is a key customer for us and we are glad that the fraud management component of the ROC has helped them in addressing and mitigating fraud related losses. We look forward to working with them to tackle newer types of fraud”, said Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd.

Subex’s ROC Fraud Management, is built to help CSPs (Communication Service Providers) move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement.  It boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.

Some of Subex ROC Fraud Management’s features are:

• Pre-check functionality, which runs multiple checks on new subscription against blacklists and identifies fraudsters based on phonetic, exact and combination matches.
• Patent-pending e-fingerprinting feature, which captures the details of subscriber behaviour and matches against a hot list of previously recorded fraudster fingerprints without relying on any subscriber credentials.
• IAQ (Intelligent Alarm Qualifier), which uses AI to detect the truly false alarms, thereby increasing analyst productivity and reducing revenue leakage.