"Know Thyself" - A Path to Market Responsiveness through Streamlined Service Delivery

Date: 15 July 2010
Time: 10:00 AM - 11 AM Eastern Daylight Time (New York, GMT -04:00), 15:00 GMT
Speakers:

• Mark Nicholson, Chief Technology Officer, Subex
• Ari Banerjee, Senior Analyst, Heavy Reading

In a telecom market characterized by rapidly diverging customer tastes and acute competition, delivering new services rapidly and cost-effectively is critical to the profitability and growth of service providers. However, current OSS systems are being strained by the accelerating rate of change in service offerings and networks. In such a scenario, service providers need to look inward to improve market responsiveness. They need to combine a deep understanding of their network assets with end-to-end operational process monitoring to identify where bottlenecks exist, and incrementally remove them to streamline the service delivery process.

Join us as we share best practices from the entire spectrum of telecom service providers, across sizes, business models and geographies. This webinar will cover how service providers can:

• Leverage network & service discovery along with order-to-activate process assurance to identify optimization opportunities
• Improve the service offering, abstraction and modelling, based on the above knowledge
• Simplify their service provisioning and delivery process with a catalog-driven approach, in order to reduce time-to-market
• Operationally leverage TM Forum and other industry standards including the SID, discovered Service Inventory, BPEL workflow generation, OSS/J flow-through interfaces and service accelerators
• Ensure first-time-right design and activation of their end-to-end services, covering customer equipment, service nodes and right-sized connectivity